Miles

# Privacy Policy for Miles Rhodes Hair Stylist  
**Website**: https://www.best-bath-hair-stylist.com  
**Effective Date**: 19 November 2025  

We at **Miles Rhodes Hair Stylist** ("we", "us", or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or book our services.

### 1. Information We Collect
We collect only the minimum information needed to provide our hairdressing services and respond to enquiries:

**Information you give us directly**  
- Name  
- Email address  
- Phone number  
- Any preferences or notes you provide when booking an appointment or contacting us via the website contact form  

**Information collected automatically**  
- Basic analytics data (e.g., pages visited, time spent on site, and referral source) via Google Analytics (anonymised IP addresses only)  
- Cookies (see section 6 below)


### 2. How We Use Your Information
We use your personal data only for the following purposes:  
- To confirm and manage your appointment  
- To contact you about your booking (e.g., reminders or changes)  
- To respond to enquiries or messages sent via the contact form  
- To improve our website and services through anonymised analytics  

### 3. Legal Basis (UK & EU visitors)
We process your data based on:  
- **Performance of a contract** – when you book an appointment  
- **Legitimate interests** – sending appointment reminders and improving our website  
- **Consent** – where you opt in to receive occasional marketing emails (you can withdraw consent at any time)

### 4. Who We Share Your Data With
We do **not** sell or rent your personal information. We only share it with:  
- Our appointment booking system provider (currently **Square Appointments**) – acting as a data processor under strict GDPR-compliant terms  
- Google Analytics – with IP anonymisation enabled  
- Professional advisors (accountants, legal) only when required by law

### 5. Data Retention
- Booking records: kept for 3 years for accounting and re-booking purposes  
- Enquiry messages: kept for 12 months  
- You can ask us to delete your data at any time (subject to legal requirements)

### 6. Cookies & Tracking
Our site uses only essential and analytics cookies:  
- Essential: to remember form inputs during your session  
- Google Analytics (_ga, _gid, _gat): anonymised tracking to understand how visitors use the site  

You can disable cookies in your browser settings at any time.

### 7. Your Rights (UK & EU residents)
You have the right to:  
- Access the personal data we hold about you  
- Rectify inaccurate data  
- Request erasure ("right to be forgotten")  
- Restrict or object to processing  
- Data portability  
- Withdraw consent (where applicable)  

To exercise any of these rights, please email info@best-bath-hair-stylist.com or write to us at the salon address below.

### 8. Security
We use HTTPS encryption and keep our website and booking system updated to protect your information. Card payments taken in-salon comply with PCI-DSS standards.

### 9. Children
Our services and website are not directed at anyone under 16. We do not knowingly collect data from children.

### 10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

### 11. Contact Us
Miles Rhodes Hair Stylist  
32A Monmouth Street, Bath BA1 2AN, United Kingdom  
Email: info@best-bath-hair-stylist.com  
Phone: 01225 123456 (please check the website for current number)

If you have any concerns about how we handle your data, you may also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

Thank you for trusting us with your personal information.